Privacy Policy

When you place an order or submit an inquiry, we collect your name, email address, property listing link, and any photographs or messages you provide.

Payment is processed by Stripe. We do not store your card details — only Stripe does, in accordance with their own security standards.

We use your information to fulfill your order, communicate about production status, deliver the finished video, and process payments.

We do not sell your data to third parties. We do not use your data for marketing unless you explicitly request it.

We process your data based on the contract we have with you (fulfilling your order), our legitimate interest in running our business, and your consent when you submit an inquiry.

You have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise these rights, contact us at hello@villamovo.com.

Your data is stored on secure servers within the European Economic Area or in countries with adequate data protection. Order data is retained for as long as necessary to fulfill orders and handle any follow-up requests.

We use essential cookies to keep the site functioning. No tracking or marketing cookies are set without your consent, which you can give or decline via the cookie banner.

Stripe processes payments on our behalf. Their privacy policy is available at stripe.com/privacy. We do not share your data with any other third parties except as required by law.

You may request access to, correction of, or deletion of your personal data at any time. You may also withdraw consent for processing that relies on it. Contact us at hello@villamovo.com to exercise any of these rights.

We may update this Privacy Policy from time to time. The version in effect at the time of your order applies to that order.

For privacy questions or requests, contact us at hello@villamovo.com.